Last updated: 30 September 2026
Important: Trading leveraged products such as CFDs, forex and cryptocurrencies carries a high level of risk and may result in the loss of all of your invested capital. You should not trade with money you cannot afford to lose. Make sure you fully understand the risks involved and seek independent advice if necessary.
This Risk Disclosure Policy provides a summary of the principal risks associated with using Zen-XE Services. It does not describe every risk, and you should read it together with our Terms & Conditions.
1. Leverage and margin risk
Leverage allows you to open positions larger than your deposit. A small market movement can therefore produce a large gain or a large loss relative to your capital. If the market moves against you, you may be required to deposit additional margin at short notice. If you do not, your positions may be closed automatically at a loss.
2. Market volatility
Prices of currencies, cryptocurrencies, indices, shares and commodities can change rapidly and unpredictably due to economic data, political events, central-bank decisions, news and market sentiment. Volatility can cause sharp losses within very short periods.
3. Cryptocurrency-specific risks
- Crypto-assets are highly volatile and may lose most or all of their value.
- They are not legal tender and are not backed by any government or central bank.
- The regulatory treatment of crypto-assets is evolving and may change in ways that affect their value, availability or tax treatment.
- Blockchain networks can experience congestion, forks, protocol failures or security breaches.
4. Gapping and slippage
Markets can "gap" when prices move sharply from one level to another without trading in between—often over weekends or around major announcements. Orders, including stop-loss orders, may then be executed at a significantly worse price than requested.
5. Liquidity risk
Some instruments may become difficult to trade at certain times. Reduced liquidity can widen spreads and make it harder to open or close positions at your desired price.
6. Over-the-counter (OTC) trading
CFDs are traded OTC and are not listed on a regulated exchange. You cannot transfer positions to another provider, and you rely on Zen-XE to execute and settle trades.
7. Counterparty and insolvency risk
Although client funds are held in segregated accounts, there is a risk that a bank, payment processor, liquidity provider or Zen-XE itself could become insolvent, which may delay or reduce the return of your funds.
8. Technology and operational risk
Internet outages, hardware or software failures, cyber-attacks and platform maintenance may prevent you from placing or managing orders. You are responsible for maintaining a secure device and connection.
9. Currency risk
If you trade instruments denominated in a currency other than your account currency, exchange-rate fluctuations will affect your profits and losses.
10. Costs and charges
Spreads, commissions, overnight financing and conversion fees reduce returns and can accumulate on positions held for extended periods. Review the costs shown on the platform before trading.
11. Bonuses, managed services and analyst sessions
Bonuses, managed-account features, arbitrage trades and analyst sessions do not remove or reduce trading risk and do not guarantee any result. Decisions about your account remain your responsibility.
12. No investment advice
Information, research, signals or commentary provided by Zen-XE is general and does not take into account your personal circumstances. It is not a recommendation to buy or sell any instrument.
13. Past performance
Past performance, simulated results and forecasts are not reliable indicators of future performance. Statistics on our website describe our business and do not represent expected returns.
14. Suitability and appropriateness
We may ask about your knowledge and experience to assess whether leveraged trading is appropriate for you. If we warn you that a product may not be appropriate, you should consider carefully before proceeding.
15. Tax
You are responsible for any taxes arising from your trading. Tax treatment depends on your circumstances and may change; consult a tax professional.
Acknowledgement
By opening an account you confirm that you have read and understood this Risk Disclosure Policy and accept the risks of trading. If you have questions, contact support@zen-xe.com before trading.